TURN PILATES

Below you will find answers to commonly asked questions.  If your question is not answered here, please contact us and we will be happy to respond by phone or email.

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1. All lessons/classes must be booked in advance.

2. All lessons/classes must be paid for in advance, this helps us to maximise your time in class.

3. Lessons have a strict 24 hour cancellation policy.  Our classes are small and we reserve your spot, please let us know if you cannot attend.

4. Note that packages have an expiry date; 5 pack - 60 days, 10 pack - 120 days, 20 pack - 240 days.

5. Lessons and Packages paid for in advance are non-refundable.

6. We ask that there are no zippers or buttons on workout clothing, as these can damage the equipment and be hazardous to you.

7. Please remove all jewellery before your lessons as this could be dangerous to you or damage the equipment.

8. No outdoor shoes are permitted in the studio, we prefer bare feet.  If you need to wear socks, sticky soled socks are best.

9. Tie up long hair so it doesn't get caught in the equipment.  Don't worry, we keep spare hair ties.

10.  We provide water but you may want to bring your own water bottle and a small workout towel.

11. Client Intake and PAR Q/Waiver forms must be filled out before your lesson.

12. Phones should be turned off or put on silent to avoid distraction.